General terms and conditions.
The following is the disclosure of the terms and conditions governing the rights and obligations of www.dimitragoula.gr to all of you visitors to its web sites and in order to inform you of your rights and obligations and your best service in the search and purchase of products from the shop.
Before you enter the online store and browse our website, we invite you to consult the following terms and conditions that apply specifically to the use of the online store located at www.dimitragoula.gr. Make sure you agree to the following terms and conditions because your use and browse on the top www.dimitragoula.gr website implies explicit and unreserved consensus and consensus with them.
In the following document www.dimitragoula.gr is defined as “seller” and the prospective purchaser of products as “buyer”
Please review the following terms and conditions before ordering. Please be advised that before you place your order, you agree to be bound by these rules.
The online store dimitragoula.gr sells products only to people over the age of 18 and reserves the right to refuse the sale otherwise.
Dimitragoula.gr is an online store and is therefore accessible to its guests 24 hours a day, 7 days a week. However, telephone or electronic communication with the store is possible within its opening hours, except for official holidays.
Description of Services
Dimitragoula.gr provides complete services for the acquisition of its products. These services include online purchase, mail, fax, telephone, confirmation of your purchase, payment terms selection, correct packaging, shipping to your place safely and proof or invoice delivery slip.
The amount listed on the site includes VAT. 24%, but excluding transport costs. The prices are listed on the corresponding page of the site, where the user chooses the way they wish to send / pay, or you can see them in detail on the receipt you will receive with your purchase. Dimitragoula.gr assumes no responsibility for anything that goes beyond what can be controlled, that is, it is not responsible for loss, delayed orders or interruption of telephone, electricity, software or other systems. Nevertheless, it remains at the disposal of its user-users to smooth out any problems.
From dimitragoula.gr you will receive an update confirming your order within 24 hours of its electronic registration and only then will the order become binding. We encourage you to print this page and keep it as proof until you receive the legal proof of the product. Your order will be confirmed by e-mail, fax, and / or sms. The receipt that will accompany your product upon receipt will include the entire purchase amount, including all costs and taxes that may be required. In case you wish, it is possible to issue an invoice instead of a simple receipt, but you must have been informed accordingly.
Dimitragoula.gr is responsible for ensuring the right packaging of your products, each according to its particularities. Packaging includes safety packaging, both internally and externally, to better protect them. If, however, a product is found on receipt of the product, which is not even, then we will replace it with a charge after having been informed by the customer. Dimitragoula.gr retains the right to control the product in order to determine its status and whether the customer is responsible or not.
The delivery of the products takes place, except in the cases of cash on delivery, after dimitragoula.gr receives the entire amount of the order. The delivery is made immediately from the date of confirmation of the order. Detailed information is hosted on the site (bottom) section “Shipping & Returns”. The delivery period does not include delays due to strikes or other unexpected situations (see weather conditions, etc.). Products are subject to availability. If the seller can not deliver the goods within a reasonable time he will contact the buyer to inform him of the situation and the buyer will be able to cancel the order and be refunded the money he has paid or to agree to other delivery time. Right and risk for the products pass to the buyer after delivery of the products. If the buyer does not pick up the products he is responsible for the resumption of delivery.
The final cost depends on the destination (inaccessible locations, outlying islands, places outside of Greece), the volume and weight of the order. In any case, the customer is informed of the total charge before completing his order.
Dimitragoula.gr customers can choose from the following payment options of their orders:
Delivery on delivery
Bank account deposit
Cash for pickup from our store
Each order is processed once it has been repaid for both the item and shipping. The prices listed on the relevant catalogs next to each product include VAT. The price of the products is that set at the vendor’s online store on the date of the order or as agreed between the members. Prices are quoted without charge. The prices listed on the seller’s website are accurate at the time of order. If a mistake is found, the seller will inform the buyer as soon as possible and will offer the buyer the option of re-confirming his order at the correct price or canceling it. The buyer will be able to see the prices and shipping costs through the “check” of the order.
Shipping / delivery methods
Depending on the address of the addressee, orders are delivered either by an employee of the company by the same agent or by a courier service or via an agency / post office in special cases. In addition, the customer has the option of receiving the order from the company’s physical store, upon agreement, free of charge.
Issuance of proof / invoice
The company is required to issue a retail receipt (or invoice based on the items the customer will provide) for each purchase.
Quality guarantee / refunds
The team of dimitragoula.gr, utilizing its long experience and know-how in its field, guarantees the keeping and maintenance of the items in the store list under professional conditions. In addition, make every effort to ensure that each item is delivered to the customer in perfect condition. In the event of any defect in the product or its packaging, the customer is requested to contact dimitragoula.gr within five (5) business days to initiate either the replacement of the product or the return of the money by credit to a bank account or credit card (not in cash).
The entire content of the site is recorded under EU law. and is protected by international copyright and international procurement law. Materials from dimitragoula.gr and related services may not be copied, distributed or transmitted in any way unless permitted by dimitragoula.gr Site users may download a copy of part or all of the material for personal use, not commercial use on the condition that they will not modify the material in any way, nor will they delete or change anything related to copyright and authenticity. All material on this site is provided for legitimate use only.
Limitations of Liability
dimitragoula.gr accepts no responsibility for technical errors of any kind, both on the computer and the software it uses, for problems with connection to the network or for incomplete, unclear or delayed transmissions. In no event shall it be liable for damages arising out of the use of this address. dimitragoula.gr is not liable to customers / users for any damages that may arise from the execution or not of their order. It also reserves the time of delivery of the goods in cases of force majeure, including strikes, employers strike, accidents, war, fire, exhaustion of raw materials, engine damage, lack of availability of raw materials from the natural source of supply. The online store www.dimitragoula.gr no guarantee can provide for the availability of the products. Images / representations of the products are for explanatory purposes only and may differ from the actual product.
The collection of personal information from the online store dimitragoula.gr is exclusively based on the information and optimum service of its clients. The introduction of these elements by the customer on the dimitragoula.gr website constitutes written consent for their use for this purpose. The Company undertakes not to rent, sell or promote these data to any third party for any reason whatsoever. Read more on Terms and conditions
Dimitragoula.gr reserves the right to modify these terms with respect to future orders. By using the site, you agree to be bound by these modifications as well as the existing operating rules.